Highly effective tech teams don’t operate in silos. Instead they partner closely with their colleagues in product. By working together and trusting each other’s input, tech teams and product teams are empowered to innovate, ensure an optimal user experience for customers and react quickly to feedback.

Enabling Innovation and Creativity is Key

Traditional software development teams have been trained to code strictly according to product specifications. They depend on detailed stories or functional specifications and hi-fidelity visual designs from the product management and design teams. While this prevents disconnects between the product managers and the developers, it also stifles product innovation.

We have all seen engineering teams who are treated as ‘order takers’ and are expected to do exactly what they are told to do. There is no opportunity for a conversation or a ‘push back’ in this kind of an environment. This severely limits the thought process of a developer and most good developers do not want to work in such environments. The company also loses out on the possibility of technology-led innovation in such an environment.

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Ensuring an Optimal User Experience for Customers

In a mobile-first world where every software application is developed for the best (and most optimal) user experience, static visual designs or story texts cannot capture all aspects of customer experience. Empowered developers take the minimal details provided to them and come up with the best possible user experience for the customer. Developers are better positioned to capture nuances and build more usable products, which is why empowering them to make such decisions is critical.

In an ideal environment, developers are empowered to challenge product managers when they know a certain story does not provide the best experience for a certain persona on a certain device type, and product managers will acknowledge and trust the input coming from the technology team. Teams where product managers, designers and developers don’t work as equal partners tend to miss out on this advantage. The result is usually a suboptimal experience for the customer.

How Effective Technology Teams Understand Customer Needs

Enabling Agility and Quick Reaction Capabilities

Agile software development processes are designed to enable product management teams to react quickly to user feedback. If every change request needs to be accompanied with detailed feature specs, wireframes and visual designs that are pixel perfect, it will be a very long time before feedback is acted on which could lead to customer satisfaction issues.

Rolling out a minimum viable product (MVP) might backfire if feedback (and validated learnings) from the initial rollout are not addressed very quickly. This is where the partnership between the product managers and the developers is crucial. Agility happens best when there is mutual trust.

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Onvia Jobs in Technology Encourage Innovation

Healthy partnerships between product managers and engineering teams will help position companies to react faster to changes in the market and lead with product innovation. Technology leaders who work with product leaders to create a culture of partnership and empowerment unlock a huge competitive advantage for their company.

If you’re interested in working on a tech team that enables you with opportunities to innovate, partners closely with product teams to ensure an optimal user experience for the customer and works with an agile development methodology, then you’re in luck. We’re hiring for innovative, skilled, customer centric developers here at Onvia. Click on the link below to learn more about Onvia jobs for developers and technology professionals.