Last updated May 10, 2017

At Onvia, the privacy and protection of your personal and financial information is very important to us. That’s why we’ve created this privacy policy that describes our information gathering, use, dissemination, and protection practices. This privacy policy applies only to information that you provide to us through your use of the services offered by Onvia, Inc. through our Web sites located at www.onvia.com and www.demandstar.com (together, the “Site”).

Information Onvia Collects

When you visit the Site, whether as a subscriber for Onvia services or a non-registered user just browsing, our servers automatically record information that your browser sends whenever you visit a website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, general geographic information related to the IP (at the city, country and state levels), operating system, browser type or the webpage you were visiting before you came to our Site, Java script being used, if cookies are enabled (but not what cookies are applied), connectivity information, pages of our Site that you visit, the time spent on those pages, information you search for on our Site, access times and dates, and other statistics. Onvia currently does not respond to Do Not Track signals from your browser. When you subscribe to Onvia services, we ask for your name, title, company name, telephone number, fax number and email address. We may also collect credit card and related information when you subscribe to certain Onvia services. Information that can be used to specifically identify you as a unique person is referred to as “Personal Information.”

How Information Onvia Collects Is Used

  • To personalize content and information sent to you as a subscriber of Onvia services.
  • To enhance your Web experience and enable us to better serve you.
  • To respond to your inquiries.
  • To provide you with email and other notices regarding your account, the Onvia services you subscribe to, and for billing and collection purposes.

To facilitate occasional promotional campaigns as well as other marketing efforts, we may from time to time send offers to selected groups of Onvia customers on behalf of other businesses. When we do this, we do not give that business your Personal Information. We may use the services of third parties to perform certain functions on our behalf, including customer communications, data analysis and providing marketing assistance. When third parties are provided access to Personal Information, we limit their access only to Personal Information necessary to perform certain functions on our behalf and prohibit their use of Personal Information for any other purpose. Additionally, we may provide credit card information to relevant banking merchants.

Aggregate Information and Non-Identifying Information

We may share aggregated information that does not include Personal Information and we may otherwise share or disclose non-identifying information and Log Data with third parties for industry analysis, demographic profiling and other purposes. Any aggregated information shared in these contexts will not contain your Personal Information, unless such Personal Information is aggregated in such a matter where it cannot be used to identify you. Access, Review and Correction You may elect to unsubscribe with respect to any promotional or marketing emails sent to you by Onvia at any time by following the instructions included in all Onvia emails. Upon request, you may review and correct any Personal Information or financial information that has been collected by Onvia by contacting marketing@onvia.com. A request to change information may not be accommodated if the request would conflict with legal requirements or result in incorrect information. Please allow up to 30 days for processing of any requested changes.

Security Precautions

Our Site has security measures in place to prevent the loss, misuse, and alteration of information under our control.

Transmission of credit card information will be in an encrypted format. In addition to our encryption standards, your Onvia account information is password-protected. You are responsible for the safety of your password and should not disclose your password to anyone.

While we strive to protect your Personal Information, no data transmission over the Internet is guaranteed to be 100% secure. Thus, Onvia cannot ensure and does not warrant the security of any information during transmission to or from our Site, and you submit information to us at your own risk. However, we use commercially reasonable efforts to ensure security on our systems.

Cookies

We are committed to providing personalized products and services to you. In order to do so, Onvia uses cookies to store a unique identifier. A cookie is defined as a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. Cookies are commonplace and used by most websites you visit. Your browser will only allow Onvia to read cookies that came from our Web servers. This means that other websites will not be able to use any information that Onvia stores on your computer as a cookie. You have the ability to delete or disable cookies at any time by changing your Web browser’s Internet preferences, but doing so may compromise your ability to use certain features of Onvia’s Site.

Onvia uses online advertising networks to advertise Onvia products and services on third party websites. These advertising networks may use cookies to improve ad targeting based on your web preferences, usage patterns, and past visits to Onvia websites. Collection, use, disclosure and security of information collected by third parties are subject to the privacy policies of those third parties. If you wish to opt out of third-party cookies, you may use the Network Advertising Initiative’s opt-out page located at: http://www.networkadvertising.org/managing/opt_out.asp.

Privacy Policy Changes

We may change the terms of this Privacy Policy prospectively with updates posted to this page. You are encouraged to review this page from time to time.

Business Transfers

We may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.

Compliance with Laws and Law Enforcement

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Onvia or a third party, to protect the safety of the public or any person, in the event of a dispute, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable activity.

California Privacy Rights

Upon request, we will provide individuals who are California residents with a description of personal information shared with third parties, including categories of information shared and a list of third parties with which it was shared (including names and addresses). If you are an individual that is a California resident and would like this information, please send a request to marketing@onvia.com. In your request, please specify that you want a “California Privacy Rights Notice.” Please allow 30 days for a response.